Costco Mattress Return Policy In 2022 (Simply Explained!)
Costco sells a surprisingly and inexpensive large range of furniture products from couches, tables, and mattresses.
Costco now allows customers to return mattresses, air mattresses and memory foam without needing a receipt. Costco offers a 100 percent satisfaction guarantee so customers are free to return mattresses to Costco in the event of dissatisfaction or change of mind.
How does Costco return mattresses?
Costco offers one of most flexible returns policies among big-box stores. Mattresses are not an exception.
Just take your mattress to Costco and show your Costco card. They will then handle all the paperwork.
You can contact your nearest warehouse to arrange removal assistance.
Is it possible to return an open mattress to Costco?
While many mattresses are returned unpacked by companies, like IKEA or Walmart, you may be able to send an open mattress back to Costco.
Costco is happy to accept returns of mattresses, regardless of whether or not they are in the original packaging.
What is the maximum time you can return a mattress to Costco?
Costco doesn’t have a standard 9-month return policy like other retailers.
Costco’s guarantee covers mattresses. It doesn’t have any time limitations on the amount of time you may return an item after it has been purchased.
If the mattress appears to be used, and it was bought a long time ago, employees at the returns desk might have a hard time believing your story.
The store manager may accept returns if this happens.
Additionally, if you have purchased a memory foam or shape-conforming mattress, it might take longer to realize the material isn’t comfortable or working for you as these types of mattresses take longer to settle when laid on.
Costco’s flexible return policy has proven to be extremely useful. Customers have returned their items months after receiving them, and they were accepted without issue.
Are you eligible to receive a refund for your mattress return?
Absolutely! Costco’s returns team will expedite your refund.
Returning your mattress will cause minimal delay in getting a refund. It will also be returned to the original purchase card.
You can also choose to receive your refund in cash or have it converted into Costco cash card for the exact same amount that members and nonmembers use.
Online returns of mattresses may require additional processing before a refund can be issued.
The Costco driver will take the mattress home to pick it up and return it to you at the depot.
Refunds will generally be issued on the purchasing card in 30 days.
What if you want to return a mattress from Costco Online?
Costco allows you to easily return your mattress. To return or exchange a mattress purchased from Costco.com, you can simply go online and request it.
This is done by logging into Costco.com. Follow the prompts and you will receive a Return Label. Then, schedule a pickup at your home.
Costco will send an email to provide further instructions for larger or more difficult orders. Costco will process your refund. This includes shipping and handling fees. You won’t have to pay anything for returning the item.
Do you have to give a receipt in order for a mattress to be returned to Costco?
Costco accepts returns on all items, mattresses included. Make sure to bring your membership card with you, as the returns desk will need your member number to look up your purchase history and process your refund.
You also don’t need the original packaging to return your mattress to Costco, although all parts and included accessories do need to be present.
Is it possible for someone else to return your mattress to Costco?
You cannot have other members return your mattress unless they are household members.
Like other returns to Costco, the membership cardholder who originally purchased the mattress must be the one to return it.
If the mattress was given to the member as a gift, there is an exception for returns.
In that case, the recipient can bring back the mattress as a gift return, but they will need the purchaser’s membership card number.
Costco cash cards are used as the refund.
To learn more, you can see our other guides on things to know before buying a Costco mattress, the Costco furniture warranty, and if Costco delivers mattresses.
Costco offers easy returns for mattresses. Refunds are processed quickly, and there is no time period governing when you can return mattresses.
The receipt is not necessary. Simply bring your Costco card with you when returning the mattress.
.Costco Mattress Return Policy In 2022 (Simply Explained!)
